The 2011 Conference on 21/22/23 June in London will be announced later. This is about the 2010 Conference.

The Glastonbury of Conferences
Nick Shackleton-Jones, Online and Informal Learning Manager at the BBC

on Wed 28, Thu 29, Fri 30 April  |  at Baker Tilly’s conference centre, Russell Square, Central London

Click PROGRAMME (above) for the full conference agenda, click WHO’S SPEAKING for the gallery of presenters
or click FEES/RESERVATIONS for our flexible offer and to book your places.

28 April: Change, Coaching and Partnership
How to emerge from this period of change with a committed and motivated workforce? Coaching is a powerful tool that can help create an empowered and confident team, eager to take responsibility; and working in partnership offers economies of scale, a broader service, and the potential for innovation that surpasses an initial requirement.

29 April: Inclusive Leadership and Utilising Talent
For long term success an organisation must nurture and motivate its talent, and develop a leadership that empowers staff as individuals.

30 April: Engaging with Customers and Staff
From the customer’s perspective, what makes for great service and why is this so important for your success overall? And what leadership behaviour and work-life balance does it take for yours to be a Great Place to Work?

29/30 April: Learning, Social Media & Technology
Using Social Media within a corporate setting for engaging learning, for sharing knowledge and for participation and performance.



Click PROGRAMME (above) for the full conference agenda, click WHO’S SPEAKING for the gallery of presenters
or click FEES/RESERVATIONS for our flexible offer and to book your places.
Book Here