Learning, Knowledge & TECHNOLOGY

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Technology can assist with learning, facilitate sharing of knowledge and encourage participation. It may offer the only viable option. But it’s a fast evolving area, one that is challenging to get right.

Featuring the Global Head of Learning Technologies at Google, Technology-Assisted Learning expert Clive Shepherd, and the Training Managers at Bupa Business Technology and at Royal Caribbean Cruise Line.

Sudhir Giri
Sudhir Giri

Head, Global Learning Technologies, Google

Sudhir Giri is Global Head of Learning Technologies at Google. He joined in 2007 to help establish an operational infrastructure for learning especially by leveraging Google technologies.

His keynote Creating an Enterprise Learning Ecosystem: Search, Content Creation, and Expertise Location looks at utilising Google tools to access pockets of expertise across his own organisation.

Prior to Google, Sudhir managed learning programs for Accenture and Deloitte Consulting for nine years. His work included delivering an e-learning program to Kenyan nurses to increase school capacity to meet health care demands.

With an biomedical engineering background, he spent four years at NASA developing and testing biomedical flight hardware for the Space Shuttle program which included astronaut training. Sudhir holds an MBA from the University of Texas and a bachelor’s degree in bioengineering from Texas A&M University.

Google itself is a prime global brand and a leading innovator in the application of technologies on a large scale.

 
Clive Shepherd
Clive Shepherd

"Technology-assisted learning" consultant

Clive is a consultant specialising in learning and communications technologies. He works with a broad range of public and private sector organisations, helping them to effectively harness the benefits of technology for workplace learning and communications. He established his interest in interactive media while Director, Training and Creative Services for American Express in Europe, Middle East and Africa. He went on to co-found Epic Group plc, the UK’s major producer of custom e-learning, where he won many industry awards. He is widely acknowledged as one of the UK’s foremost experts on e- and blended learning, with more than one hundred published articles and four books to his name. He has recently specialised in business communications, winning a prize in 2003 for his course Ten Ways to Avoid Death by PowerPoint. He speaks regularly at major international conferences and contributes regularly to his blog, Clive on Learning. He was recognised for his Outstanding Contribution to the Training Industry at the World of Learning Conference in 2004 and is currently Chair of the eLearning Network.

 
Tiina Paju-Pomfret
Tiina Paju-Pomfret

Bupa Business Tech. Training Manager

Tiina’s Business Technology Training team at Bupa provides IT training solutions for the Bupa Group, offering desktop and business critical applications training, using a range of learning technologies. She also collaborates with Bupa’s global L&D forum on best practice in blended learning strategies.

The Bupa session looks at how Bupa is using social media in a learning context.

With a myriad of learning technologies now available within organisations e.g. LMS, LCMS, eLearning authoring tools, document management systems etc., is there really room for another one? What are the benefits of using social media for the organisation? How can the learning and development teams and more importantly, the learner benefit?

Bupa is a global organisation that aims to connect staff from all over the world by providing opportunities to learn and collaborate with each other. They have invested in learning technologies that allow Bupa staff to access training from wherever they are and whenever they need it. Social media is adding a further dimension to both formal and informal learning.

 
Michelle Russell
Michelle Russell

Royal Caribbean Training Manager

Michelle is Training Manager at Royal Caribbean International. They use e-Learning and social media to engage their network of travel agents to actively promote their cruise packages – a successful formula now emulated by their competition.

She will explain how they now work very closely with Marketing and Sales, developing a corporate-wide strategy to help remain in the forefront of the sector.

 
Kerry Baker
Kerry Baker

Bupa Business Tech. IT Training Consultant

Kerry Baker is an experienced IT Training Consultant in the Bupa Business Technology Training team. Kerry’s been an integral part in the adoption of Bupa’s corporate social networking platform.

She has been spearheading the use of learning technologies including virtual classrooms, eLearning content, social media tools and online facilitation to a global audience.Kerry will be speaking with Tiina Paju-Pomfret at the Bupa session Integrating corporate social media into the learning blend that looks at how Bupa is using social media in a learning context.

 
Day 2, "Learning and Development" stream, morning session