These are the inspirational speakers presenting keynotes and sharing case-studies throughout the conference.
Key: [Green] – people focus; [Blue] – technology focus.  Point at a speaker for info; Click the picture for speaker bio.

Day 1, Wed 28 April

Robert Winston
Robert Winston

Professor of Science and Society at Imperial
Robert Winston

Lord Winston, Professor of Science and Society at Imperial College, is one of Britain’s most respected scientists and engaging TV personalities.
With some 300 scientific publications on reproduction and embryology, he is Chancellor of Sheffield Hallam University, Chairman of the Royal College of Music, and was voted “Peer of the Year” by his fellow Parliamentarians for his expertise and work on the Human Fertilisation and Embryology Bill. (more…)

Speaking at the "Professor Lord Winston" opening seminar.

Julie Starr
Julie Starr

Author "The Coaching Manual"
Julie Starr

Julie Starr is a coach and consultant with over 20 years experience in business and change management. She is the founder of Starr Consulting, who work with coaching in business, and is the author of the bestseller The Coaching Manual which defines the key principles and practice of personal coaching. Her latest book, Brilliant Coaching is aimed at managers coaching in business, and distils the key principles and tools in a practical format for the busy manager. (more…)

Speaking at the "COACHING that Empowers" afternoon seminar.

Alec Jessel
Alec Jessel

Head of IiP Branding & Comms., UKCES
Alec Jessel

Alec Jessel is Head of Investors in People Branding and Communications at UKCES.

As Head of Development and then of Marketing he has been responsible for key change initiatives at IiP, such as the new website; IiP Interactive and Direct; the Bronze, Silver and Gold levels, a new identity for IIP, plus the new Health and Wellbeing Framework to be introduced shortly.

Speaking at the "Maintaining Motivation through CHANGE" morning seminar.

Michael Buckley
Michael Buckley

Learning & Prof. Development, ICAEW
Michael Buckley

Michael Buckley is Head of Business, Commerce & Public Sector for Learning and Professional Development at the Institute of Chartered Accountants.

He will explore how employees react to change, going through rejection to acceptance,  the role of L&D as an agent of change, and how it can motivate and nurture talented individuals.

Speaking at the "Maintaining Motivation through CHANGE" morning seminar.

Cathal O
Cathal O'Kane

Talent Manager for Ireland at Dell
Cathal O

Cathal O’Kane is the Talent Manager for Ireland at Dell.

In his talk on Quantifying Coaching Success, he explains how DELL and the Forte Institute developed and implemented a cost effective and comprehensive programme that effectively trained coaches and leaders to quantify and interpret coaching success. (more…)

Speaking at the "COACHING that Empowers" afternoon seminar.

Sara Wright
Sara Wright

OD Manager, Electrocomponents
Sara Wright

Sara Wright is Organisation Development Manager at Electrocomponents Ltd.

Her talk Leadership Coaching to Create Cultural Change offers an insight into the innovative coaching techniques that have helped them create a more flexible leadership. It is an artful blend of learning methods that generate huge self reflection and learning, and help embed skills in the live environment, rather than simply in a classroom. (more…)

Speaking at the "COACHING that Empowers" afternoon seminar.

Valerie Dale
Valerie Dale

HR Director, G4S Secure Solutions (UK)
Valerie Dale

Valerie Dale is Human Resources Director at G4S Secure Solutions (UK) Ltd.

The need arose for a recognised personal development qualification to help bridge gaps revealed by the succession planning process. The talk explains how they worked with partners to create made-to-measure development, rather than a one size fits all, despite only having a small budget and a large workforce that operated a 24/7 service.

Speaking at the "Powerful PARTNERSHIP Synergies" afternoon seminar.

Ian Leivesley
Ian Leivesley

Strategic Director, Resources, Halton BC
Ian Leivesley

Ian Leivesley is Strategic Director – Resources at Halton B.C., and was Assistant CEO there, and Deputy Corporate Director at Staffordshire C.C.

The Skills for Change project represented an innovative approach for the Council. It involved actively engaging with the Council’s workforce and encouraging feedback and participation, in preparation for an impending Efficiency Review. (more…)

Speaking at the "Maintaining Motivation through CHANGE" morning seminar.

David Scholey
David Scholey

Prin. Cons., Coaching and Feedback Co.
David Scholey

David Scholey is Principal Consultant at The Coaching and Feedback Company Ltd.

In his talk on The Power of Being There, he will share about his project at BAE Systems – Submarine Solutions, where managers can instantly speak with someone, to bounce ideas off and check out their thinking, as and when they need to, rather than at the next coaching session. All with a reduced budget spend.

Speaking at the "COACHING that Empowers" afternoon seminar.

Alex Mortimer
Alex Mortimer

OD Manager, Middlesex University
Alex Mortimer

Alex Mortimer, Organisational Development Manager at the Institute for Work Based Learning at Middlesex University, and Helena  Boland,  Training Manager at Ground Construction are talking about “Organisational Development – from individual to companywide development”, a Middlesex Organisational Development Network (MODNet) project.

(more…)

Speaking at the "Powerful PARTNERSHIP Synergies" afternoon seminar.

Simon Wright
Simon Wright

Head of HR, Whitefriars Housing Group
Simon Wright

Simon Wright is the Head of Human Resources at Whitefriars Housing Group (partnered with West Mercia Housing Group), a group of housing associations organised on a federal basis, sharing resources and expertise to deliver housing services and affordable homes.

Their talk on Achieving a Culture of Continuous Learning through Coaching looks at how a CMI Level 5 Coaching Skills programme has delivered (more…)

Speaking at the "Maintaining Motivation through CHANGE" morning seminar.

Angus Farr
Angus Farr

Recent Head of T and D, Moore Stephens
Angus Farr

Angus Farr is a chartered accountant and HR professional, recently Head of Training and Development at Moore Stephens LLP, now a Director at Training Counts.

Key people are often an organization’s biggest asset, and shortcomings in their performance can have an enormous impact on the bottom line. So why are line managers at all levels often unwilling or unable to address poor performance? (more…)

Speaking at the "Food for Thought" Lunch seminar.

Jane Molloy
Jane Molloy

Founder, Learning a Living
Jane Molloy

Jane Molloy founded Learning A Living. She coaches and mentors practitioners in learning, development and change management.

In her talk, Train Trainers to Train Trainers, Jane describes the Synovate project to equip an international pool of 16 to design and run their own bespoke Train the Trainer programme that has taken training to a new level, setting Synovate apart from the competition.

(more…)

Speaking at the "Food for Thought" Lunch seminar.

Laura Dunn
Laura Dunn

Head of HR at TalkTalk Technology
Laura Dunn

Laura Dunn is Head of HR at TalkTalk Technology.

Her talk Helping Managers Manage Effectively through Partnership in Technology explains how, with little budget, an unwilling delegate base and the need to heighten management skills in a short time frame, they helped managers grow from being technical specialists to being confident people managers.

Speaking at the "Powerful PARTNERSHIP Synergies" afternoon seminar.

Day 2, Thu 29 April

Andrew Mayo
Andrew Mayo

Professor at the London Business School
Andrew Mayo

Professor Andrew Mayo is a frequent speaker, writer and facilitator in international HRM, specialising in people and organisation development, having worked for thirty years in major international organisations.

He is a Programme Director at the Centre for Management Development at London Business School and Associate Professor of HRM at Middlesex Business School, and author of numerous articles and books.

Speaking at the "Inclusive LEADERSHIP" morning seminar.

Sudhir Giri
Sudhir Giri

Head, Global Learning Technologies, Google
Sudhir Giri

Sudhir Giri is Global Head of Learning Technologies at Google. He joined in 2007 to help establish an operational infrastructure for learning especially by leveraging Google technologies.

His keynote Creating an Enterprise Learning Ecosystem: Search, Content Creation, and Expertise Location looks at utilising Google tools to access pockets of expertise across his own organisation. (more…)

Speaking at the "Learning, Knowledge & TECHNOLOGY" morning seminar.

Clive Shepherd
Clive Shepherd

"Technology-assisted learning" consultant
Clive Shepherd

Clive is a consultant specialising in learning and communications technologies. He works with a broad range of public and private sector organisations, helping them to effectively harness the benefits of technology for workplace learning and communications. He established his interest in interactive media while Director, Training and Creative Services for American (more…)

Speaking at the "Learning, Knowledge & TECHNOLOGY" morning seminar.

Jon Ingham
Jon Ingham

Human Capital Mgmt. Author and Blogger
Jon Ingham

Jon Ingham is a consultant, researcher, writer and speaker focusing on strategic human capital management and HR / management 2.0. As a consultant, he works with organisations to develop effective leaders, improve HR and management practices, implement learning and OD interventions, and introduce the use of web 2.0 / social media tools etc. He also helps HR and L&D (more…)

Speaking at the "Jon Ingham" seminar.

Graham Hasting-Evans
Graham Hasting-Evans

Project Dir., Strategy & Performance, UKCES
Graham Hasting-Evans

Graham is the UK Commission for Employment & Skill’s Project Director for Talentplan, and was Head of Employment & Skills for the Olympic Development.

The talentmap™ framework helps employers meet talent and skills needs by providing a simple single view of the education, employment & skills system. It can help employers and others work more effectively together to improve the competitiveness of UK business. (more…)

Speaking at the "Engaging and Utilising TALENT" afternoon seminar.

Leon Benjamin
Leon Benjamin

Independent Social Media Practitioner
Leon Benjamin

Leon Benjamin is an independent social media practitioner and has managed a number of successful social software implementations with clients including British Airways, Microsoft, British Telecom and most recently with Carphone Warehouse. Previously spent 15 years, on an interim basis, devising and delivering IT transformation programmes in financial services, telecoms, (more…)

Speaking at the "Leon Benjamin" seminar.

Debbie Carter
Debbie Carter

Research and Events Director, TJ
Debbie Carter

Debbie Carter is Research and Events Director of TJ (formerly Training Journal). Formerly editor of the magazine she introduced workshops, the TJ Awards programme and a yearly conference.

In 2008 Carter initiated the L&D 2020 research project; an on-going exploration into the future of workplace learning with the aim of considering the question:”What next for the profession?”.

Speaking at the "The Future of Workplace LEARNING" afternoon seminar.

Martyn Sloman
Martyn Sloman

Principal Consultant, L&D 2020 Project
Martyn Sloman

Martyn Sloman is a research academic who specialises in learning training and development. He has extensive practical experience as a training manager.

Formerly an Adviser, Learning, Training and Development at the Chartered Institute of Personnel and Development (CIPD), he produced groundbreaking work on the shift from training to learning. At the CIPD he was responsible for research (more…)

Speaking at the "The Future of Workplace LEARNING" afternoon seminar.

Tony Quinlan
Tony Quinlan

Chief Storyteller, Narrate Consulting
Tony Quinlan

Tony Quinlan is the Chief Storyteller at Narrate Consulting. He has spent 20 years shaping communications and change programmes for large organisations and has developed powerful frameworks for shared understanding and engagement that are more effective than traditional communication methods.

He and his team will be running a session on Anecdote Circles for the sharing of Leadership stories. (more…)

Speaking at the "Inclusive LEADERSHIP" morning seminar.

Paul Fairhurst
Paul Fairhurst

Prin. Conslt., Inst. for Employment Studies
Paul Fairhurst

Paul is a Principal Consultant in the Institute for Employment Studies consultancy team, responsible for helping clients gain sustainable benefits from the research and consultancy programmes they undertake.

He has over 20 years successful experience in business, most recently running his own Coaching and Management Development business. (more…)

Speaking at the "The Future of Workplace LEARNING" afternoon seminar.

Tiina Paju-Pomfret
Tiina Paju-Pomfret

Bupa Business Tech. Training Manager
Tiina Paju-Pomfret

Tiina’s Business Technology Training team at Bupa provides IT training solutions for the Bupa Group, offering desktop and business critical applications training, using a range of learning technologies. She also collaborates with Bupa’s global L&D forum on best practice in blended learning strategies.

The Bupa session looks at how Bupa is using social media in a learning context. (more…)

Speaking at the "Learning, Knowledge & TECHNOLOGY" morning seminar.

Bryan Laxton
Bryan Laxton

UK CEO at Cushman & Wakefield LLP
Bryan Laxton

Bryan Laxton is UK CEO at Cushman & Wakefield LLP, and he is accompanied by Liz Bunce, Head of HR EMEA, and Richard Pate, Director of L&D.

Their talk Leading Through Turbulent Times describes  how they achieved increased openness and trust, and unlocked the knowledge, innovation and engagement of the business via a programme for over 250 leaders, that has helped them cope with the recession.

Speaking at the "Successful Change" opening seminar.

Stacey Dunkin
Stacey Dunkin

OD and Learning Consultant, DSTL
Stacey Dunkin

Stacey Dunkin is Organisational, Development & Learning Consultant at DSTL, the Defence Science and Technology Laboratory.
The talk “Psychology and Drama, Performance Managers becoming Performance Leaders” shows that honest, open conversation between leaders and teams is the foundation of successful performance management, with leaders now having meaningful conversations about personal performance. (more…)

Speaking at the "Inclusive LEADERSHIP" morning seminar.

Ken Baldock
Ken Baldock

Police Training Officer, Herts. Constabulary
Ken Baldock

Ken Baldock is a Police Training Officer at Hertfordshire Constabulary.

His presentation, Keep Talking, is about their learning project to develop the police’s skills and confidence in speaking with people with communication needs, and to assist learn for life students (learning difficulties or disabilities) to gain the confidence to help the police in investigations, or to be able to ask for help or disclose abuse.

Speaking at the "Food for Thought" Lunch seminar.

Anthony
Anthony 'Skip' Basiel

Programme Leader, Middlesex University
Anthony

Dr. Anthony ‘Skip’ Basiel is Sr. Post Grad. Programme Leader at Middlesex University.

His talk on The Power of Webcasts considers the potential for using webcasts and webcast recordings as a means to support the development and growth of your online network.

Speaking at the "Anthony ‘Skip’ Basiel" seminar.

Christian Hobson
Christian Hobson

Global Head, Learning and Perf. Nomura
Christian Hobson

Christian Hobson is Global Head of Learning and Performance at Nomura International, responsible for organisational performance and development. Christian was a psychologist in the Ministry of Defence, and was with Merrill Lynch as European Head of Leadership and Development.

Christian will discuss the robustness of people responding to the destabilising effects of a merger or acquisition.

Speaking at the "Engaging and Utilising TALENT" afternoon seminar.

Barry Hopley
Barry Hopley

Head, L and D, NSL Services
Barry Hopley

Barry Hopley is Head of Learning & Development at NSL Services.

His talk Development that Sticks like Mud is about a new approach to engaging learners such that they ‘really get it’. The Ican Grow People learning approach takes the complete leadership cycle, breaks it down to appropriate levels, puts your organisation at the heart of it, and then ensures that the learning is understood and applied. (more…)

Speaking at the "Inclusive LEADERSHIP" morning seminar.

Emma Krygier
Emma Krygier

Director - Engagement, Orange UK
Emma Krygier

Emma Krygier is Director of Engagement, Service, Orange UK.
Her talk “Rising & Emerging Stars - Developing Future Managers” discusses Orange’s career progression programme that helps selected Customer Service Representatives progress to become Team Managers. It combines the best elements of talent management, practical role experience, mentor guidance, coaching, community sharing, e-learning and face to face training, aligned to a skills framework.

Speaking at the "Engaging and Utilising TALENT" afternoon seminar.

Michelle Russell
Michelle Russell

Royal Caribbean Training Manager
Michelle Russell

Michelle is Training Manager at Royal Caribbean International. They use e-Learning and social media to engage their network of travel agents to actively promote their cruise packages – a successful formula now emulated by their competition.

She will explain how they now work very closely with Marketing and Sales, developing a corporate-wide strategy to help remain in the forefront of the sector. (more…)

Speaking at the "Learning, Knowledge & TECHNOLOGY" morning seminar.

Phil Quinn
Phil Quinn

Head, L&D, The Skills Funding Agency
Phil Quinn

Phil Quinn is Head of Learning & Development at the Skills Funding Agency, formerly the Learning & Skills Council, responsible for the delivery of corporate development interventions.

Phil recently led the learning and development Maximising Your Potential Programme for the Learning & Skills Council, with over 3,000 employees transferring to two new agencies and a variety of local authorities.

Speaking at the "Successful Change" opening seminar.

Larry Gold
Larry Gold

Support Director, Trafford Housing Trust
Larry Gold

Larry Gold is Director of Support at Trafford Housing Trust.

His talk; Star Gazing; relates to our galaxy being full of spectacular stars, each unique and following its own journey. Their Rising Stars Programme identifies and nurtures their stars of the future to shine, applying a package of learning & development, remuneration & reward, and talent & performance management to grow and develop their team.

Speaking at the "Engaging and Utilising TALENT" afternoon seminar.

Day 3, Fri 30 April

Tom O’Byrne
Tom O’Byrne

CEO, Great Place to Work® Institute, UK
Tom O’Byrne

With over 20 years industrial and commercial experience Tom was appointed Chief Executive of Great Place To Work® Institute UK in 2008. Tom brings a wealth of knowledge from Sales and HR.
Best-known for their global Best Workplaces Programme, the Institute has a presence in forty countries.
They work with some of the largest and most respected companies to unlock the human potential that is vital to their long-term success.

Speaking at the "Make yours a GREAT PLACE TO WORK" afternoon seminar.

Jo Causon
Jo Causon

CEO, The Institute of Customer Service
Jo Causon

The Institute of Customer Service is the independent professional body for customer service, with over 350 organisational members and some 7,000 individual members.

In 2009 Jo joined as Chief Executive from the Chartered Management Institute. She believes that despite, or perhaps because of the recession, there is a real renaissance in customer service, placing it at the top of the business agenda.

Speaking at the "Great CUSTOMER Service" morning seminar.

Nick Shackleton-Jones
Nick Shackleton-Jones

Online and Informal Learning Mngr., BBC
Nick Shackleton-Jones

Nick is the Online & Informal Learning Manager at the BBC. His team specialise in experience design, content production and software development, where they commission/develop online courses and resources, and support informal learning (wikis and blogs).

The whole-day Masterclass on Creating Video on a Shoestring offers a unique practical hands-on insight into how to prepare, produce and publish a great video.

Speaking at the "BBC ‘Making Movies on a shoestring’ Masterclass" whole day seminar.

Jane Hart
Jane Hart

Social Learning Consultant
Jane Hart

Jane Hart is Founder of the Centre for Learning and Performance Technologies, a leading online resource where she tracks of existing and emerging technologies. Jane has implemented social learning environments across Europe across the sectors.

In her whole-day participative, interactive and social workshop discover how social media can support learning and performance in an organisational context.

Speaking at the "JANE HART’s “Learning & Performance 2.0″ Masterclass" day seminar.

Jenny Simnett
Jenny Simnett

Workplace Transform-ation Dir., GPTW Inst.
Jenny Simnett

Director, Workplace Transformation at the Great Place to Work Institute.

Previously provided HR consultancy interventions at Swiss Re, Digby Morgan, Airwave, GS1 UK, London Underground and BAA Heathrow.

Speaking at the "Make yours a GREAT PLACE TO WORK" afternoon seminar.

Sharon Davies
Sharon Davies

Manager of Strategic Training, EDF Energy
Sharon Davies

Sharon Davies is Manager of Strategic Training, Energy Sourcing & Customer Supply, EDF Energy.

One of the UK’s largest energy companies, following a merger Customer Services need a transformation, and Unleash the Beast was born. It is a multi-phased change management programme devised to inspire people to provide a long-term customer experience, by encouraging them to devise their own solutions.

Speaking at the "Successful Customer Service" opening seminar.

Serena Palmer
Serena Palmer

Training Mngr., Natural History Museum
Serena Palmer

Serena Palmer is Training and Development Manager at The Natural History Museum.

In her talk, Turning Operational Efficiency into Service Excellence, Serena explains how the Visitor Services department has been actively improving service delivery in the face of increasing visitor numbers, changing their focus and becoming more proactive.

Speaking at the "Great CUSTOMER Service" morning seminar.

Oliver Simons
Oliver Simons

L&D Mngr., Select Service Partner UK
Oliver Simons

Oliver Simons is Learning & Development Manager at Select Service Partner UK.

For this large retail caterer (with brands operated including Upper Crust, Caffe Ritazza, Pumpkin, Millie’s Cookies, Whistlestop, and franchised brands such as Burger King, M&S Simply Food, and Starbucks) to maintain its market leading role, Customer Service needed to change with a greater emphasis on coaching around attitudes and behaviours. (more…)

Speaking at the "Great CUSTOMER Service" morning seminar.

Nigel Spencer
Nigel Spencer

Head of L&D, Simmons & Simmons
Nigel Spencer

Dr Nigel Spencer is Head of Learning & Development at Simmons & Simmons, an international law firm.

In his talk Innovation through L&D: an MBA in Legal Services for future trainee lawyers, Dr. Spencer explains how they transformed the depth of commercial skills of junior lawyers, creating fully-rounded business advisers, more able to understand and service clients’ business needs from Day 1 in the firm.

Speaking at the "Great CUSTOMER Service" morning seminar.