Jon Ingham
Jon Ingham is a consultant, researcher, writer and speaker focusing on strategic human capital management and HR / management 2.0. As a consultant, he works with organisations to develop effective leaders, improve HR and management practices, implement learning and OD interventions, and introduce the use of web 2.0 / social media tools etc. He also helps HR and L&D teams develop their own capabilities in these areas. Jon is the author of ‘Strategic Human Capital Management: Creating Value through People’ (blog: http://strategic-hcm.blogspot.com) and has a new book, ‘Social Advantage’ (http://blog.social-advantage.com) out later this year. Jon has 20 years experience, working in Chemical Engineering, IT, change management and HR (including as Director of HR and Development). He is based in the UK but has a global focus to his role and spends a lot of time in Europe, the Middle East and Asia.
Strategic Dynamics supports clients to develop and implement value creating human capital management (HCM) strategies and practices which differentiate businesses from their competitors and help public / voluntary sector organisations transform their services. Its expertise includes talent management, employee engagement, organisation development, measurement, and HR capability development (the company is the European training partner for the Human Capital Institute and delivers their 2-day Human Capital Strategist certification programme in UK and Europe). More recently, the consultancy has begun to focus on the way organisations can use social media / web 2.0 tools to support HR and management (HR 2.0 and management 2.0) processes and also to create value (social capital) from the connections, relationships and conversations taking place between people in an organisation.
Using new media to develop social capital. Many benefits are claimed for the use of social media in organisations, but in the main, enterprise 2.0, social learning and other web 2.0 system implementations have failed to live up to their billing. One reason for this is that companies have tended to focus on technologies and activities rather than outcomes (the same mistake we made in the early days of e-learning). In this talk, Jon Ingham will suggest that the most appropriate and useful outcomes to focus on are social (internal) and relationship (external) capital. Once organisations are clear about the type of outcomes they want to create, it then becomes much easier to identify the appropriate technologies and other approaches that can create the desired outcomes.
