Leon Benjamin
Leon Benjamin is an independent social media practitioner and has managed a number of successful social software implementations with clients including British Airways, Microsoft, British Telecom and most recently with Carphone Warehouse. Previously spent 15 years, on an interim basis, devising and delivering IT transformation programmes in financial services, telecoms, retail and travel, for blue chip companies, such as Union Bank of Switzerland, Barclays Capital, Andersen Consulting, Airtours, Opodo, BT, Tesco, Argos and Aviva.
Leon currently heads the social media practice of Group Partners, a London based business performance improvement consultancy that uses a unique process and set of tools to solve ‘wicked’ problems.
Change Comes From Within
“The future of a company is less about the nature of its issues, and more about its capacity to invent social structures able to solve them” – Jean François Noubel (an expert on collective intelligence).
Mainstream social media and Web 2.0 news is most often focused on customer facing successes, but what about the enormous strides in productivity and innovation organisations have achieved by exploiting this technology inside the company?
This talk describes why social software is at its most transformative inside the organisation, how this relates to employee engagement and productivity, what CEOs should be doing to harness its indisputable benefits, and how to construct a business case for its widespread adoption within the organisation.
