Nigel Spencer
- Speaking at the "Great CUSTOMER Service" morning seminar on day 3
Dr Nigel Spencer is Head of Learning & Development at Simmons & Simmons, an international law firm.
In his talk Innovation through L&D: an MBA in Legal Services for future trainee lawyers, Dr. Spencer explains how they transformed the depth of commercial skills of junior lawyers, creating fully-rounded business advisers, more able to understand and service clients’ business needs from Day 1 in the firm.
