Sharon Davies
- Speaking at the "Successful Customer Service" opening seminar on day 3
Sharon Davies is Manager of Strategic Training, Energy Sourcing & Customer Supply, EDF Energy.
One of the UK’s largest energy companies, following a merger Customer Services need a transformation, and Unleash the Beast was born. It is a multi-phased change management programme devised to inspire people to provide a long-term customer experience, by encouraging them to devise their own solutions.
