[people] « informatology

You now see listed just those talks from the shortlist for the 2010 TJ (Training Journal) Peer Award that are about people within the organisation. Click any one to view the talk they gave at the 2010 informatology conference.
Be a judge. Your vote online now can influence the outcome of the very first TJ Peer Award, due to be announced at the TJ Awards in September.

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	Cathal O’Kane, Talent Manager for Ireland at Dell explains how DELL and the Forte Institute developed and implemented a cost effective and comprehensive programme that effectively trained coaches and leaders to quantify and interpret coaching success. Another video option

	Oliver Simons, L&D Manager at Select Service Partner UK on how this large retail caterer changed its Customer Service with coaching on attitudes and behaviours. Another video option

	Ian Jenkinson, Museum Manager at The Natural History Museum, and Serena Palmer, Training and Development Manager, explain how the Visitor Services department has been actively improving service delivery in the face of increasing visitor numbers, changing their focus and becoming more proactive. Another video option

	Dr Nigel Spencer, Head of L&D at Simmons & Simmons, explains how they transformed the depth of commercial skills of junior lawyers, creating fully-rounded business advisers. Another video option

	Sharon Davies, Manager of Strategic Training, Energy Sourcing & Customer Supply at EDF Energy on Unleash the Beast, a multi-phased change management programme to inspire long-term customer experience. Another video option

	Emma Krygier, Director of Engagement at Orange UK, talks about Orange’s career progression programme that helps selected Customer Service Representatives progress to become Team Managers. Another video option

	Larry Gold, Director of Support at Trafford Housing Trust, has applied a package of learning & development, remuneration & reward, and talent & performance management to grow and develop their team. Another video option

	Stacey Dunkin, Organisational, Development & Learning Consultant at DSTL, the Defence Science and Technology Laboratory talks about “Psychology and Drama, Performance Managers becoming Performance Leaders” . Another video option

	Bryan Laxton, UK CEO at Cushman & Wakefield LLP, and Liz Bunce, Head of HR EMEA, describe how they achieved increased openness and trust, and unlocked the knowledge, innovation and engagement of the business via a programme for over 250 leaders, that has helped them cope with the recession. Another video option

	David Scholey, Principal Consultant at the Coaching and Feedback Company, on managers at BAE Systems having instant access to coaches. Another video option

	Laura Dunn, Head of HR at TalkTalk Technology, exlains how, with little budget, an unwilling delegate base and the need to heighten management skills in a short time frame, they helped managers grow from being technical specialists to being confident people managers. Another video option

	Sara Wright, Organisation Development Manager at Electrocomponents, on Leadership Coaching to Create Cultural Change. Another video option

	Simon Wright, Head of HR at Whitefriars Housing Group on achieving a culture of continuous learning through coaching. Another video option